Privacy Policy

This Privacy Policy describes how Prowise Learning Hub ("we", "our", or "us") collects, uses, and protects your information when you use our website https://prowise-frontend-bym4.vercel.app and related services.

By accessing or using our platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and login credentials
• Payment Information: Transaction details processed via Razorpay (we do not store card details)
• Usage Data: Pages visited, time spent, and interactions on our platform
• Device Information: IP address, browser type, and operating system

2. How We Use Your Information

• To provide and manage our services
• To process payments securely
• To communicate updates, offers, and support messages
• To improve platform performance and user experience
• To ensure security and prevent fraud

3. Payment Processing

All payments are processed securely through Razorpay. We do not store your debit/credit card details. Razorpay may collect and process your payment information in accordance with their policies.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Payment gateways (Razorpay)
• Service providers assisting in operations
• Legal authorities when required by law

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our services.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: support@prowiselearninghub.com

Last updated: 5/14/2026